Privacy policy

Last Updated: 13/04/2024

Welcome to DoorTo Technologies ("we," "our," or "us"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using the DoorTo Technologies platform ("the Platform"), you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: When you create an account, we may collect personal information such as your name, email address, phone number, and address.

b. Transaction Information: We collect information about the orders you place, including products or services purchased, payment details, and delivery information.

c. Usage Data: We automatically collect information about your use of the Platform, including IP address, device information, and browsing history.

d. Delivery man assignment: We collect background location data from users of the delivery app.

2. How We Use Your Information

a. Order Fulfillment: We use your personal information to process orders, facilitate deliveries, and communicate with you about your orders.

b. Improving the Platform: We analyze usage data to improve the functionality and user experience of the Platform.

c. Marketing: With your consent, we may send you promotional emails or messages about new features, promotions, or other updates.

d. Order assignment to deliveryman: We use the background location data to assign a deliveryman based on distance from the vendor to reduce the cost to customers and ensure swift delivery.

3. How We Share Your Information

a. Vendors: We share necessary information with vendors to fulfil and deliver orders.

b. Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as payment processing and analytics.

c. Legal Compliance: We may disclose information when required by law or to protect our rights, users, or others.

4. Data Security

a. We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

b. While we strive to protect your information, no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

a. You can manage your communication preferences by adjusting settings in your account or unsubscribing from marketing communications.

b. You may choose not to provide certain information, but this may limit your ability to use certain features of the Platform.

6. Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically. The date of the last update will be indicated at the top of the policy.

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at info@doorto.io.

By using the DoorTo Technologies platform, you agree to the terms outlined in this Privacy Policy.